Refund Policy

You may return your online purchase by mail within 5 days of receipt to comply with the online return policy.
1. Please email us for any concerns at
2. Securely package the new, unworn item(s) with tags attached along with the completed Return Form. You may use the original box for the return shipment.
3. We recommend sending returns via insured, traceable mail to ensure safe delivery. Flow is not responsible for lost return shipments.
4. Use the address label included on your invoice.
The address is:
Flow by Tara Davis
7209 E. WT Harris Blvd suite 138 J
Charlotte, NC 28227
5. The return will be refunded to the original form of payment used for purchase. Allow 2-3 business days from the shipping date for the account to be credited and 1-2 billing cycles for the refund to appear on the credit card statement.